Cancellations

You need to process a refund through the Facility Details page.

·        Go to “manage” -> “facilities” or search for your facility, and click on the View button to view the bookings for this facility.

·        Look under bookings and then beside the booking, click the red X to cancel it.

·        You will be given an option to cancel the booking – click OK

which will prompt you to process a refund if a payment is made.  Enter all of the information and click refund.  This will also remove this booking from your facility calendar.