Make Dormant Accounts Read Only

This feature enables an administrator of an organization to link duplicate accounts.

This will allow administrators and the owner of the account to view all of their profiles and the activity on each one.

On the account you wish to make dormant, click the “Link” button in the top right corner.

You can then search for and select the primary account you wish to link the dormant account to. Click “Link”.

– Once an account is linked to another, it will say “dormant” beside the name. Below the name it should list the linked account.

– When you log in or impersonate a user with linked accounts, you should see an additional dropdown for “Accounts”, which lists the linked accounts. The dormant accounts will say “dormant” beside them. The primary account will be listed at the top of the list and separated by a divider from the dormant accounts.

– When a user logs in, the user will see the same drop down “Accounts” menu to see all of their activity on their duplicate accounts.

Please note: this is not a merge account function. The user will still have two accounts, but they are now connected to each other for ease of navigating and searching of information.