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Refund Policy

NORTHSTAR RESIDENTS ASSOCIATION REFUND POLICY Programs and Play School Refund Policy Our refund policy is a full refund minus a $25.00 administration fee for any program that has NOT started. For any program that has started we require a doctor’s note, the refund is prorated and a $25.00 administration fee is deducted. Without a doctor’s note no refunds will be issued for any program that is underway. Summer Day Camp Refund Policy The Summer Day Camp program requires a different refund policy due to the high volume of members wanting to register. The policy will only permit refunds up to June 1 without a doctor’s note. All Summer Day Camp refund requests after June 1 each year will require a doctor’s note. Also, the administration fee for ALL Summer Day Camp refund requests (with or without a doctor’s note) is $25.00 per child, per week registered (ex. 2 children in two weeks of camps = $25.00 X 2 children X 2 weeks = $100.00 total charge). There are absolutely NO exceptions. If a child has already attended a portion of a summer camp then the refund will be prorated. Please ensure you only register your child(ren) in the weeks you know you will be available to attend so as to not take a spot away from another member wanting to register. Facility Rental Refund Policy A $50.00 non-refundable reservation deposit is required for all facility rental bookings. This deposit will be kept in the event of rental cancellation. MANAGEMENT HAS THE FINAL DECISION IN ALL REFUND REQUESTS.

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